the data protection declaration.

The protection of your personal data is very important to us. That is why we process your data exclusively on the basis of the legal provisions (GDPR, Austrian Telecommunications Act (TKG) 2003). On principle, you have the rights of access, rectification, erasure, restriction, data portability, withdrawal and objection, if not in conflict with any legal obligation of retention. If you believe that the processing of your data goes against data protection law or your data protection rights have been violated in any other way, please contact us. You can also complain to the supervisory authority. In Austria, this is the Data Protection Authority.

Here, you can learn about the most important aspects of data processing within the scope of our website:

Access data/log files

We (or rather, our web hosting provider) collect data about every visit to the website (so-called server log files). The access data includes, among other things: Name of the accessed website or file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), and the requesting provider. Your IP address is stored anonymously in the log files on the web server without exception, so that it is not possible to trace website visits back to specific IP addresses.

We use the log data only for statistical evaluations for the purpose of operation, security and optimisation of the web content. However, we reserve the right to review the log data retroactively if there is a justified suspicion of unlawful use based on concrete indications.

Form data

All forms on this website are primarily used for visitors to make contact with us. All data entered are handled with strict confidentiality and not forwarded to third parties. After sending a form, for the purpose of processing the enquiry and in case of follow-up questions, the entered data are both saved on the server and sent in an e-mail to the visitor and to the site operator for further processing. Optional input fields are offered to make both making contact and later correspondence easier. It is important to us that only truly necessary entries are marked as mandatory fields.

Inquiries that do not result in a specific business transaction with corresponding retention periods are also stored in our business contacts database to facilitate any correspondence in connection with future inquiries and business transactions. Furthermore, if we can identify a legitimate interest in our products or services based on this data, it will be used to provide future information about them. Inactive contacts and inquiry details are deleted in accordance with our privacy policy after a certain period of time has elapsed since the last correspondence.

Newsletter

If the corresponding consent is given, your name and email address are saved in our e-mail distribution list until further notice so we can send you the newsletter, which includes promotional information. Agreement to receive the newsletter can be withdrawn by clicking on the link at the bottom of every e-mail. As part of registration, we or our newsletter provider save the time of registration and confirmation and the IP address of the user. We are legally obligated to log registrations in order to verify proper registration.

Messages within the scope of a contractual relationship do not fall into this category. This includes sending technical information, information about payment processing, queries about orders and comparable messages, which you will receive even after unsubscribing from the newsletter.

The newsletter is sent using "MailChimp", a newsletter delivery platform from US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The e-mail addresses of our newsletters recipients, as well as their other data described here, are saved on MailChimp servers in the US. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, MailChimp can use these data according to its own information to optimise or improve its own services, e.g. for technical optimisation of delivery and the display of the newsletter or for economic purposes in order to determine the countries from which recipients come. However, MailChimp does not use the data of our newsletter recipients to write to the recipients itself, nor does it forward these data to third parties.

We trust the reliability, IT security and data security of MailChimp. MailChimp is certified under the US-EU data protection agreementPrivacy Shield.Furthermore, we concluded adata processing agreement.This is a contract which obligates MailChimp to protect our users' data, to process the data on our behalf in accordance with its data protection provisions and, in particular, not to forward the data to third parties. You can view the privacy policy of MailChimp here.

Use of Cookies

Our website uses what are known as cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm and do not contain any personal data. We use cookies to make our web content more user-friendly. Some cookies remain stored on your end device until you delete them. They allow us to recognise your browser upon your next visit.

Cookies are set both by our website and—if you consent—by third-party technologies. When you visit our website, we give you the option to choose whether to allow only functional cookies or also third-party cookies (grouped by category) in your browser. This choice is saved for up to one year—after which you can make your selection again.

Depending on your consent, the following cookies are used on our website:

Tawk

Functional

Usage

We use Tawk for chat support. Read more

Sharing data

For more information, please read the Tawk Privacy Statement.

Functional

Name
Expiration
session
Function

Purpose pending investigation

Name
Expiration
Function

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
persistent
Function
Actions performed on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Name
Expiration
session
Function
Read whether cookies can be placed
Name
Expiration
persistent
Function
Store logged-in users

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
2 years
Function
Store and count page views
Name
Expiration
1 day
Function
Store and count page views
Name
Expiration
1 minute
Function
Store a unique user ID

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
Expiration
1 day
Function
Read to determine whether the user is logged in

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Expiration
expires immediately
Function
Read the user's IP address

YouTube

Marketing/Tracking, Functional

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
Expiration
session
Function
Store location data
Name
Expiration
session
Function
Store and track interactions
Name
Expiration
8 months
Function
Store user preferences

Functional

Name
Expiration
6 months
Function
Provide bandwidth estimates

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
Expiration
2 years
Function
Store's last visit
Name
Expiration
1 year
Function
Store account details
Name
Expiration
3 months
Function
Store a unique session ID
Name
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store logged-in users
Name
Expiration
3 months
Function
Store and track visits across websites
Name
Expiration
2 years
Function
Provide fraud prevention
Name
Expiration
30 days
Function
Store a unique user ID
Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 year
Function
Store account details

Functional

Name
Expiration
1 week
Function
Read screen resolution
Name
Expiration
90 days
Function
Provide fraud prevention
Name
Expiration
session
Function
Store and track whether the browser tab is active

LinkedIn

Marketing/Tracking, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
Expiration
3 months
Function
Store browser details
Name
Expiration
30 days
Function
Provide ad delivery or retargeting
Name
Expiration
1 day
Function
Actions performed on the website
Name
Expiration
2 years
Function
Actions performed on the website
Name
Expiration
session
Function
Provide functions across pages

Functional

Name
Expiration
10 years
Function
Store privacy preferences
Name
Expiration
session
Function
Provide functions across pages

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
ccco_selection
Expiration
Function
Name
ln_or
Expiration
Function
Name
Expiration
Function
Name
previousNav
Expiration
Function
Name
acf
Expiration
Function
Name
WP_DATA_USER_1
Expiration
Function
Name
e_document/global
Expiration
Function
Name
wp_lang
Expiration
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
e_globals
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
extendify-taxonomies
Expiration
Function
Name
e_site-editor
Expiration
Function
Name
extendify-global-state
Expiration
Function
Name
extendify-wanted-template
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
_ga_KVN7E1S0TS
Expiration
Function
Name
activetab
Expiration
Function
Name
WP_PREFERENCES_USER_1
Expiration
Function
Name
_dd_s
Expiration
Function
Name
WP_DATA_USER_2
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
log level
Expiration
Function
Name
trp_language
Expiration
Function
Name
li_adsId
Expiration
Function
Name
wp-settings-1
Expiration
Function
Name
wp-settings-time-1
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
_gcl_au
Expiration
Function
Name
_gcl_ls
Expiration
Function
Name
topicsLastReferenceTime
Expiration
Function
Name
_gcl_aw
Expiration
Function
Name
_gcl_gs
Expiration
Function
Name
MicrosoftApplicationsTelemetryDeviceId
Expiration
Function
Name
MicrosoftApplicationsTelemetryFirstLaunchTime
Expiration
Function
Name
falkeContactHidden
Expiration
Function
Name
_ga_5TFS8M5TTY
Expiration
Function

In addition, you can configure your browser to notify you when cookies (especially third-party cookies) are set and to allow them only on a case-by-case basis. Disabling cookies may limit the functionality of our website. To find out how to do this in a specific browser, you can use the browser’s built-in help function or, alternatively, visit http://www.aboutcookies.org. This site provides step-by-step instructions on how to manage and delete cookies in most common browsers.

Use of Matomo

We use the web analytics tool Matomo to generate anonymous statistics about the use of our website. This processing is carried out without cookies and without collecting personal data. Your IP address is permanently anonymized immediately after it is collected, so that it is not possible to identify you personally.

We analyze anonymous usage data solely to improve the content, structure, and user-friendliness of our website. 

Matomo is configured to comply with the GDPR and is hosted on a server in Dresden, Germany. The anonymized usage data is also stored on this server and is automatically deleted after no more than 24 months. The data is not shared with third parties, and no processing takes place outside the EU.

Use of Google Analytics

With your consent, we use Google Analytics to analyze website usage. The data collected is used to optimize our website and our advertising efforts.

Google Analytics is provided to us by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes website usage data on our behalf and is contractually obligated to take measures to ensure the security and confidentiality of the data it processes.

During your visit to our website, the following data, among other things, is recorded:

  • Pages Viewed
  • Orders, including sales and the products ordered
  • Achieving „website goals“ (e.g., contact requests and newsletter sign-ups)
  • Your behavior on the pages (for example, time spent on the page, clicks, scrolling behavior)
  • Your approximate location (country and city)
  • Your IP address (in truncated form, so that it cannot be uniquely identified)
  • Technical information such as browser, Internet service provider, device, and screen resolution
  • Source of your visit (i.e., which website or advertising material led you to us)

Additional notes:

  • Personal data such as your name, address, or contact information is never transmitted to Google Analytics.
  • The collection of precise location and position data in Google Analytics has been disabled

This data is transferred to Google's servers in the United States. Please note that data protection laws in the United States cannot guarantee the same level of protection as those within the EU.

Google Analytics stores cookies in your web browser for a period of two years from the date of your last visit. These cookies contain a randomly generated user ID that allows you to be recognized during future visits to the website.

The recorded data is stored along with the randomly generated user ID, which enables the analysis of pseudonymous user profiles. Data in Google Analytics is processed using artificial intelligence. This user-related data is automatically deleted after 14 months. Other data remains stored in aggregated form indefinitely.

If you do not consent to this data collection, you can opt out by installing the Browser add-ons for disabling Google Analytics (https://tools.google.com/dlpage/gaoptout?hl=de) or by rejecting cookies through our cookie settings dialog.

Source: traffic3.net

Use of Google Ads

Our website uses the Google Ads online advertising system provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). When a user enters a search term via the Google Display Network, they may be shown interest-based ads.

You can find information regarding data protection in Google's Privacy Policy:  https://policies.google.com/privacy

Google Ads Conversion Tracking

Subject to your consent, our website uses the Google Ads Conversion Tracking analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). When you click on an ad served by Google, a conversion tracking cookie is set. These cookies are not used to personally identify users. If you visit certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to that page.

You can find information regarding data protection in Google's Privacy Policy:  https://policies.google.com/privacy

Google Ads Remarketing

With your consent, our website uses remarketing technology provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). This allows us to display personalized ads to you in appropriate ad spaces on other websites, based on the interests you have shown on our website. This feature is limited to a maximum of 18 months.

You can find information regarding data protection in Google's Privacy Policy:  https://policies.google.com/privacy

You can disable the Google Ads remarketing feature using the following opt-out option in your browser settings: https://adssettings.google.com/

Using Leadfeeder

In parallel to the use of Google Analytics, this website also uses the service Leadfeeder, operated by Liidio Oy, Mikonkatu 17, 0100 Helsinki, Finland. Leadfeeder accesses the list of IP addresses provided by Google Analytics in the analysis of website visitors and links the list of IP addresses with information about companies found online at these IP addresses. Due to the shortening of the IP addresses of website visitors already carried out in the use of Google Analytics, no direct personal reference is made. A reference to a person may be presumed when reviewing the linked company information.

LinkedIn Insight Tag

The Insight Tag of the social network LinkedIn is used on our pages. It is offered by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as "LinkedIn"). The LinkedIn Insight Tag is a small piece of JavaScript code that we have added to our website. The LinkedIn Insight Tag makes it possible to collect data on visits to our website, including the URL, referrer URL, IP address, device and browser properties, timestamp and page views. These data are encrypted, anonymised within seven days and the anonymised data are deleted within 90 days. LinkedIn does not share any personal data with us. It offers only compiled reports about the website target group and ad performance. LinkedIn also offers retargeting for website visitors so that, with the help of these data, we can display targeted ads outside of our website without the member being identified in the process. Members of LinkedIn can control the use of their personal data for advertising purposes in their account settings: https://www.linkedin.com/psettings/advertising/actions-that-showed-interest

Conversion measurement with the visitor action pixel of Facebook / Facebook Custom Audience

With your consent, we set the visitor action pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on our website. It enables us to track the actions of users after they have seen or clicked on a Facebook ad. This way, we can understand the effectiveness of Facebook ads for statistical and market-research purposes. The data collected in this process are anonymous for us, meaning that we do not see the personal data of individual users. However, these data are stored and processed by Facebook, and we inform you of this according to our state of knowledge. Facebook can connect these data with your Facebook account and also use them for its own advertising purposes, according to Facebook’s data use policy: https://www.facebook.com/about/privacy/.You can enable Facebook and its partners to set ads on Facebook and other sites. Furthermore, a cookie may be saved on your computer for these purposes.

This consent may only be granted by users older than 13. If you are younger, we ask that you consult your guardians.

The easiest way to monitor and/or prevent your visit from being tracked is by using a browser plugin. https://www.ghostery.com/ is an example for that.

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